Data Protection

Privacy Policy

At DPS Machinery, we are committed to protecting your personal information and handling your data with transparency and integrity.

Effective Date: January 1, 2025
Suzhou DPS Machinery Equipment Co., Ltd.
Section 01

Data Collection Scope

When you interact with DPS Machinery through our website contact forms, inquiry submissions, or exhibition registrations, we may collect the following categories of personal information:

Contact Details
Full name, email address, phone number, and job title
Company Information
Company name, industry sector, and country/region
Inquiry Content
Product requirements, project descriptions, and any messages submitted via forms
Technical Preferences
Machine type interest, production line specifications, and capacity requirements

We collect only the information you voluntarily provide. We do not use cookies for tracking, nor do we collect browsing behavior or device fingerprinting data.

Section 02

Purpose of Data Usage

Your information is used exclusively for legitimate business follow-up. We do not engage in unsolicited marketing or data monetization. Specifically, your data enables us to:

  1. 01

    Respond to Your Inquiry

    Process and respond to product inquiries, quotation requests, and technical questions submitted through our contact forms.

  2. 02

    Provide Tailored Solutions

    Recommend appropriate labeling machines, conveying systems, or complete production line configurations based on your industry and requirements.

  3. 03

    After-Sales Support

    Coordinate installation guidance, technical support, and maintenance follow-up for purchased equipment, ensuring optimal performance of your production line.

  4. 04

    Order & Contract Management

    Manage purchase agreements, shipping logistics, CE certification documentation, and customs clearance coordination for export orders.

What We Do NOT Do

We do not use your data for advertising profiling, automated decision-making, or any purpose unrelated to fulfilling your business requests with DPS Machinery.

Section 03

Information Confidentiality Commitment

We solemnly commit: your personal and business information will never be sold, rented, or disclosed to any unauthorized third party.

DPS Machinery treats all customer data with strict confidentiality. Our internal data handling protocols include:

Access Control

Customer data is accessible only to authorized sales and technical staff directly involved in handling your inquiry or order.

No Third-Party Sharing

We do not share, sell, or transfer your information to marketing agencies, data brokers, or any unrelated business partners.

Secure Storage

All customer records are stored in secured internal systems with restricted access, and are not hosted on publicly accessible platforms.

Retention Limitation

We retain your data only for as long as necessary to fulfill the business purpose for which it was collected, or as required by applicable law.

Limited Disclosure Exception

In the rare event that disclosure is required by Chinese law or international trade regulations, we will notify you to the extent legally permissible.

Section 04

Your Rights to Modify or Delete Data

As our valued customer or contact, you have full rights over your personal data held by DPS Machinery. We respect and uphold the following rights:

Right to Access

Request a copy of all personal information we hold about you at any time.

Right to Rectification

Request correction of any inaccurate or outdated information in our records.

Right to Erasure

Request permanent deletion of your personal data from our systems, subject to any legal retention obligations.

Right to Object

Opt out of any future communications or request that we cease processing your data for business follow-up purposes.

How to Exercise Your Rights

To submit a data access, correction, or deletion request, please contact our team by email with your full name, company name, and a description of your request. We will respond within 10 business days.

Email Us Your Request
Response within 10 business days

Suzhou DPS Machinery Equipment Co., Ltd.

No.12,Huayu Road,Donglai,Yangshe Town, Zhangjiagang City, Jiangsu, China

This Privacy Policy is subject to updates. Any changes will be reflected on this page with a revised effective date.
© 2025 DPS Machinery. All rights reserved.

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